A course where every hole tells a story.
Fairmont Royal Palm
Golf & Country Club
A legendary golf course nestled in a lush oasis facing the Atlas Mountains.
Privacy Statement for Users
This Privacy Statement applies to users of https://royalpalmgolfmarrakech.com/ (hereinafter referred to as the “Site”). It explains how Royal Palm Golf Marrakech (“we”, “us” or “our”) collects, uses and protects your personal information in connection with your use of the Site, including booking and marketing services. We respect your privacy and are committed to protecting your personal data in accordance with applicable laws, including the General Data Protection Regulation (GDPR).
What personal data do we collect?
- Identifying information: surname, first name, e-mail address, telephone number.
- Booking information: tee time (via Lightspeed) and golf academy (via Booxi) booking details.
- Navigation data: collected via cookies and tracking tools such as Facebook Pixel, Google Analytics, Google Tag Manager, Microsoft Clarity, Hotjar, and Google Conversion Tag.
- Marketing information: newsletter subscription (via Mailchimp).
How do we use your personal data?
We use your personal data for :
- Process and manage your reservations.
- Communicate information about services, offers or events.
- Optimize the user experience on our site.
- Personalize our communications and promotions, with your consent.
Do we share your personal data?
Your information will only be shared with third parties in the following cases:
- Service providers: trusted third parties (e.g. Lightspeed, Booxi) for booking and analysis services, to facilitate our services.
- Legal requirements: in the event of legal obligation or in response to requests from the competent authorities.
What analytical tools and tracking technologies do we use?
We use analytical tools and tracking technologies to understand user behavior and optimize our services:
- Pixels and tracking tags: Facebook Pixel, Google Tag Manager, Google Conversion Tag.
- Analytical tools: Google Analytics, Microsoft Clarity, and Hotjar.
These tools may collect information about your interaction with our site, such as pages visited, clicks and length of visit.
Data security
We apply security measures to protect your personal information against unauthorized access, loss or modification.
Use of cookies and similar technologies
Our site uses cookies to enhance the user experience. You can set your browser to restrict or block cookies, but this may affect some of the site’s functionality.
Protection by reCAPTCHA
This site is protected by reCAPTCHA to prevent automated submissions. Google’s privacy policy and terms of use apply to this tool.
Your personal data rights
In accordance with the RGPD, you have the right to access, correct, delete or limit the use of your personal data. You can also object to their processing or request their portability.
To exercise these rights, please contact us at the following e-mail address: info@royalpalmgolfmarrakech.com
Changes to the Privacy Statement
We may update this statement to reflect changes in our practices or legal requirements. The date of the last update is indicated at the bottom of this page.
Last update: 10/25/2024